Crucial Accountability: Tools for Resolving Violated Expectations, Broken...
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) is a self-help book written by Kerry Patterson, Ron Mcmillan, David Maxfield, Al Switzler, and Joseph Grenny. It was published by McGraw-Hill Education in 2013 and is illustrated in the book. The book has a length of 8.9 inches, a width of 6 inches, and a height of 0.8 inches. It weighs 12.6 ounces and has 304 pages. The book is focused on business communication, specifically on resolving violated expectations, broken commitments, and bad behavior. It is a guide for improving interpersonal relations in the workplace and is relevant for those interested in psychology, business and economics, and language arts and disciplines. The book is available in English language and is a trade paperback format.